Handling Confrontation at Work: Psychological Self Defense for the Workplace
(OverDrive MP3 Audiobook, OverDrive Listen)

Book Cover
Average Rating
Published:
Summersdale Publishers Ltd 2008
ISBN:
9781848390478
Status:
Available from OverDrive
Description

This guide is primarily concerned with the safety of the person and the minimising of the potential of physical conflict and personal injury. This guide looks at: awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an outline of techniques for your personal safety.

Also in This Series
Formats
OverDrive MP3 Audiobook
Works on MP3 Players, PCs, and Macs. Some mobile devices may require an application to be installed.
Need Help?
If you are having problem transferring a title to your device, please fill out this support form or visit the library so we can help you to use our eBooks and eAudio Books.
More Like This
More Details
Format:
OverDrive MP3 Audiobook, OverDrive Listen
Edition:
Unabridged
Street Date:
1/2008
Language:
English
Reviews from GoodReads
Loading GoodReads Reviews.
Tagging
Tags:

No Tags, Be the first to tag this record!


Citations
APA Citation (style guide)

Gerry Williams. (2008). Handling Confrontation at Work: Psychological Self Defense for the Workplace. Unabridged Summersdale Publishers Ltd.

Chicago / Turabian - Author Date Citation (style guide)

Gerry Williams. 2008. Handling Confrontation At Work: Psychological Self Defense for the Workplace. Summersdale Publishers Ltd.

Chicago / Turabian - Humanities Citation (style guide)

Gerry Williams, Handling Confrontation At Work: Psychological Self Defense for the Workplace. Summersdale Publishers Ltd, 2008.

MLA Citation (style guide)

Gerry Williams. Handling Confrontation At Work: Psychological Self Defense for the Workplace. Unabridged Summersdale Publishers Ltd, 2008.

Note! Citation formats are based on standards as of July 2010. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
Copy Details
LibraryOwnedAvailable
Shared Digital Collection11
Addison Public Library00
Staff View
Grouped Work ID:
1ab7fd7a-c6a5-ff26-1a7f-19d81a3528b6
Go To Grouped Work
Needs Update?:
No
Date Added:
Sep 19, 2018 17:24:12
Date Updated:
Dec 06, 2020 04:53:09
Last Metadata Check:
Nov 28, 2021 04:52:08
Last Metadata Change:
Oct 10, 2021 04:54:05
Last Availability Check:
Nov 28, 2021 04:52:10
Last Availability Change:
Feb 28, 2021 05:01:37
Last Grouped Work Modification Time:
Dec 04, 2021 04:40:54

OverDrive Product Record

images
    • cover:
        • href: https://img1.od-cdn.com/ImageType-100/0848-1/{43DDC61F-E586-4E01-90EA-B694E2EAABDB}Img100.jpg
        • type: image/jpeg
    • thumbnail:
        • href: https://img1.od-cdn.com/ImageType-200/0848-1/{43DDC61F-E586-4E01-90EA-B694E2EAABDB}Img200.jpg
        • type: image/jpeg
    • cover150Wide:
        • href: https://img1.od-cdn.com/ImageType-150/0848-1/43D/DC6/1F/{43DDC61F-E586-4E01-90EA-B694E2EAABDB}Img150.jpg
        • type: image/jpeg
    • cover300Wide:
        • href: https://img1.od-cdn.com/ImageType-400/0848-1/43D/DC6/1F/{43DDC61F-E586-4E01-90EA-B694E2EAABDB}Img400.jpg
        • type: image/jpeg
formats
      • identifiers:
            • type: ISBN
            • value: 9781848390478
            • type: 8
            • value: summersdale_audio#9781848390478
      • name: OverDrive MP3 Audiobook
      • id: audiobook-mp3
      • identifiers:
            • type: ISBN
            • value: 9781848390478
            • type: 8
            • value: summersdale_audio#9781848390478
      • name: OverDrive Listen
      • id: audiobook-overdrive
mediaType
Audiobook
primaryCreator
    • role: Author
    • name: Gerry Williams
title
Handling Confrontation at Work
dateAdded
2009-05-16T11:46:22.963-04:00
contentDetails
      • href: https://link.overdrive.com/?websiteID=112&titleID=172920
      • type: text/html
      • account:
          • name: eMediaLibrary (IL)
          • id: 1107
sortTitle
Handling Confrontation at Work
crossRefId
172920
subtitle
Psychological Self Defense for the Workplace
id
43ddc61f-e586-4e01-90ea-b694e2eaabdb
starRating
1.5

OverDrive MetaData

isPublicDomain
False
images
    • cover:
        • href: https://img1.od-cdn.com/ImageType-100/0848-1/{43DDC61F-E586-4E01-90EA-B694E2EAABDB}Img100.jpg
        • type: image/jpeg
    • thumbnail:
        • href: https://img1.od-cdn.com/ImageType-200/0848-1/{43DDC61F-E586-4E01-90EA-B694E2EAABDB}Img200.jpg
        • type: image/jpeg
    • cover150Wide:
        • href: https://img1.od-cdn.com/ImageType-150/0848-1/43D/DC6/1F/{43DDC61F-E586-4E01-90EA-B694E2EAABDB}Img150.jpg
        • type: image/jpeg
    • cover300Wide:
        • href: https://img1.od-cdn.com/ImageType-400/0848-1/43D/DC6/1F/{43DDC61F-E586-4E01-90EA-B694E2EAABDB}Img400.jpg
        • type: image/jpeg
isPublicPerformanceAllowed
False
formats
      • fileName: HandlingConfrontationatWork9781848390478
      • partCount: 2
      • fileSize: 68820076
      • identifiers:
            • type: ISBN
            • value: 9781848390478
            • type: KoboAudioID
            • value: summersdale_audio#9781848390478
      • rights:
            • type: PlayOnPC
            • value: 1
            • type: PlayOnPCCount
            • value: -1
            • type: BurnToCD
            • value: 1
            • type: BurnToCDCount
            • value: -1
            • type: PlayOnPM
            • value: 1
            • type: TransferToSDMI
            • value: 1
            • type: TransferToNonSDMI
            • value: 1
            • type: TransferCount
            • value: -1
            • type: CollaborativePlay
            • value: 0
            • type: PublicPerformance
            • value: 0
            • type: TranscodeToAAC
            • value: 1
      • name: OverDrive MP3 Audiobook
      • id: audiobook-mp3
      • onSaleDate: 06/17/2008
      • samples:
            • source: Introduction
            • formatType: audiobook-wma
            • url: https://excerpts.cdn.overdrive.com/FormatType-25/0848-1/172920-HandlingConfrontationAtWork.wma
            • source: Part 1
            • formatType: audiobook-mp3
            • url: https://excerpts.cdn.overdrive.com/FormatType-425/0848-1/172920-HandlingConfrontationAtWork.mp3
            • source: Part 1
            • formatType: audiobook-overdrive
            • url: https://samples.overdrive.com/?crid=43DDC61F-E586-4E01-90EA-B694E2EAABDB&.epub-sample.overdrive.com
      • fileName: HandlingConfrontationatWork9781848390478
      • partCount: 0
      • fileSize: 68723565
      • identifiers:
            • type: ISBN
            • value: 9781848390478
            • type: KoboAudioID
            • value: summersdale_audio#9781848390478
      • name: OverDrive Listen
      • id: audiobook-overdrive
      • onSaleDate: 06/17/2008
      • samples:
            • source: Introduction
            • formatType: audiobook-wma
            • url: https://excerpts.cdn.overdrive.com/FormatType-25/0848-1/172920-HandlingConfrontationAtWork.wma
            • source: Part 1
            • formatType: audiobook-mp3
            • url: https://excerpts.cdn.overdrive.com/FormatType-425/0848-1/172920-HandlingConfrontationAtWork.mp3
            • source: Part 1
            • formatType: audiobook-overdrive
            • url: https://samples.overdrive.com/?crid=43DDC61F-E586-4E01-90EA-B694E2EAABDB&.epub-sample.overdrive.com
languages
      • code: en
      • name: English
creators
      • role: Author
      • fileAs: Williams, Gerry
      • name: Gerry Williams
      • role: Narrator
      • fileAs: Ryder, David
      • name: David Ryder
imprint
Matrix Media
subjects
      • value: Business
      • value: Nonfiction
edition
Unabridged
publishDateText
1/2008
mediaType
Audiobook
shortDescription

This guide is primarily concerned with the safety of the person and the minimising of the potential of physical conflict and personal injury. This guide looks at: awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an outline of techniques for your personal safety.

isOwnedByCollections
True
title
Handling Confrontation at Work
fullDescription

This guide is primarily concerned with the safety of the person and the minimising of the potential of physical conflict and personal injury. This guide looks at: awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an outline of techniques for your personal safety.

sortTitle
Handling Confrontation at Work
crossRefId
172920
subtitle
Psychological Self Defense for the Workplace
popularity
18
publisher
Summersdale Publishers Ltd
links
    • self:
        • href: https://api.overdrive.com/v1/collections/v1L1BhgAAAA2-/products/43ddc61f-e586-4e01-90ea-b694e2eaabdb/metadata
        • type: application/vnd.overdrive.api+json
id
43ddc61f-e586-4e01-90ea-b694e2eaabdb
starRating
1.5